We have gathered together some of the most frequently asked questions to provide you with all the information you need for a completely relaxing stay at Is Arenas Village.
Check-in for bungalows is from 15:00 to 19:00 on the day of arrival, and check-out is by 10:00 on the day of departure.
For guests staying in the camping area, check-in is from 10:00 to 13:00 and from 15:00 to 19:00 (please consider other guests during quiet times). Check-out is by 12:00.
It depends on the rate you have selected at the moment of your booking:
For cancellations due to Covid19 we will consider the deposit valid for a future stay within the next season.
The balance of the stay will be made in the structure upon check-out or the day before departure. CHECKS ARE NOT ACCEPTED.
We accept debit and credit cards (VISA, Mastercard) and cash.
The campiste is right by the sea with direct access to the beach. The furthest point from the beach is about 700m.
We invite you to let us know the time you would like to departure, if it is after the reception closing hour.
Give us a call to let us know that you will be arriving late. Our staff will be there to welcome you.
The hours of silence are from 00:00 to 07:30 and 13:00 to 15:00.
You can choose between pitches with electricity and without electricity.
The whole campsite is located within a pine forest, guaranteeing plenty of shade.
For cancellations due to Covid19 we will consider the deposit valid for a future stay within the next season.
In the event of late arrival or early departure, the full cost of the stay will be charged.
You can enter from 10:00 to 13:00 and from 15:00 to 19:00 in order to respect the silence.
We have a limited number of fridges for rent, with a daily cost of € 10.00. We kindly ask you to inform us at the time of booking in order to reserve a refrigerator. At the time of rental we kindly ask you for a security deposit of €100.00 which will be refunded when the refrigerator is returned.
You will be able to access the campsite by car upon your arrival for loading and unloading. During your stay, you can park your car in the free parking area of the campsite or near the pitch for € 8.00 per day.
No, you have to bring it from home.
Yes, with us you can find vintage caravans or equipped tents.
Take your tiles to the bar and we’ll put them in our freezer.
Hot showers are free, the water is not drinkable.
No, you can use the drying racks available in the village. Not only is it dangerous to hang out in the trees, it is forbidden because Is Arenas is a protected pine forest.
Yes, there are paid washing machines and dryers.
Sure. You can request them upon your arrival at a cost of €5.00 per day. Remember that we have a limited number of them therefore it is best to bring it from home
Up to 1,5w.
Scooters can be kept inside the village but must be driven by hand during the hours of silence.
Stella Marina Bungalow for 2-3 people.
Mimosa Bungalow from 2 to 4 people (2 with amenities for people with disabilities).
Ginepro Bungalow from 2 to 5 people.
For cancellations due to Covid19 we will consider the deposit valid for a future stay within the next season.
Check-in is from 15:00 to 19:00. Check-out by 10:00. If you plan to arrive after 19:00, please contact us so that we can also welcome you later!
In case of late arrival or early departure, the full cost of the stay will be charged.
No, there is no air conditioning. The entire campsite is located within a luxuriant pine forest which guarantees good shading and ventilation.
The kitchen of the bungalows is located outside, on the patio of the bungalow, sheltered from the roof, but outside. The sink provides NON-DRINKING water.
Yes, in the kitchenette of the bungalow you will find the refrigerator.
For stays of at least 4 nights, linen is always included in the price. For stays from 1 to 3 nights you can rent linen at the hotel at a cost of € 10.00 / person or bring it from home.
For stays of at least 14 nights, a mid-stay linen change is included.
The cost is € 30.00 and is applied to all stays, regardless of the duration.
For holidays with a dog, the cleaning cost is € 50.00.
You will be able to access the village by car upon your arrival for unloading. During your stay, you can park your car in the free car park, if you want to park near the bungalow the cost of the car is € 8.00 per day.
No, the wi-fi is available in the open common areas: in the bar, restaurant, reception area.
No, but in the village there is a laundry area with washing machines and dryers, for a fee.
Yes, access to animals is allowed.
Yes, we ask you for a security deposit of € 100.00 to be paid at check-in. Before departure, the bungalow will be checked and if there is no damage the deposit will be returned.
Caravans for 2 people.
Caravans for 2 to 4 people (max 2 adults + 2 children up to 11 y.o.).
Here’s what happens in case of cancellation:
For cancellations due to Covid19 we will consider the deposit valid for a future stay within the next season.
Check-in is from 15:00 to 19:00. Check-out by 10:00. If you plan to arrive after 19:00, please contact us so that we can also welcome you later!
In case of late arrival or early departure, the full cost of the stay will be charged.
No, there is no air conditioning. The entire campsite is located within a lush pine forest that guarantees good shading and ventilation.
Linen is not included in the price of your stay. Uou can rent linen at the hotel at a cost of € 10.00 / person or bring it from home.
The cost is € 20.00 and is applied to all stays, regardless of the duration.
For holidays with a dog, the cleaning cost is € 25.00.
Yes, we ask you for a security deposit of € 50.00 to be paid at check-in. Before departure, the bungalow will be checked and if there is no damage the deposit will be returned.
The caravan kitchen is outside, sheltered by a gazebo, but outside.
Yes, in the kitchenette you will find the refrigerator.
No, the caravans do not have a bathroom. You can use the common areas located within the campsite.
You will be able to access the village by car upon your arrival for unloading. During your stay, you can park your car in the free car park, if you want to park near the bungalow the cost of the car is € 8.00 per day.
No, the wi-fi is available in the open common areas: in the bar, restaurant, reception area.
No, but in the village there is a laundry area with washing machines and dryers, for a fee.
Yes, access to animals is allowed.
Yes, and it is open for both lunch and dinner.
Yes, always open from 07:30 to 00:00. It also serves cold dishes and ready meals.
Yes, the barbecues are located within the village and are free to use. We ask you to be very careful when using barbecues. Watch until the fire goes out, keep water always available during use. We remind you that the use of private barbecues is prohibited.
You will need to bring the booklet and we also recommend insurance.
No, but you must have it with you if you have a nervous dog and ALWAYS lead the dog on a leash.
Yes, there is a fenced area of the village so that they can run free.
Yes, in the dog area there is an area reserved for their toilet. You cannot take them with you to showers or public toilets.
Yes, at the market you will find dry food and wet food, sanitary bags and other useful items.
The closest veterinarian is located in Oristano, about 10 km from the village.
There is a pharmacy in Santa Caterina di Pittinuri 7 km from the campsite. Otherwise you can go to the Narbolia pharmacy, 11 km from the campsite. Alternatively, there is a well-stocked pharmacy in Riola.
In case of need, you can contact the Narbolia medical guard (11 km from the campsite). In summer, the Tourist Medical Guard is also active in Santa Caterina di Pittinuri, active 24 hours a day (7 km from the village).
For your convenience, the tree tents are recommended for the stay of an adult.
Here’s what happens in case of cancellation:
For cancellations due to Covid19 we will consider the deposit valid for a future stay within the next season.
In case of late arrival or early departure, the full cost of the stay will be charged.
The tree tents are suspended 80cm above the ground.
The entire campsite is located within a pine forest, ensuring good shade.
You can enter from 15:00 to 19:00 in order to respect the silence.
We have a limited number of refrigerators for rent, with a daily cost of € 5.00. We kindly ask you to inform us at the time of booking in order to reserve a refrigerator.
You will be able to access the campsite by car upon your arrival for loading and unloading. During your stay, you can park your car in the free parking area of the campsite or near the pitch for € 8.00 per day.
Take your tiles to the bar and we’ll put them in our freezer.
Hot showers are free, the water is not drinkable.
No, you can use the drying racks available in the village. Not only is it dangerous to hang out in the trees, it is forbidden because Is Arenas is a protected pine forest.
Yes, there are paid washing machines and dryers.
Sure. You can request them upon your arrival at a cost of € 5.00 per day. Remember that we have a limited number so, if in doubt, remember to bring it!
Scooters can be kept inside the village but must be driven by hand in the hours of silence.
